Refund Policy for TrendyWrr

At TrendyWrr, we strive to provide our customers with a satisfying shopping experience. We understand that there may be instances where a refund is necessary. Please review our refund policy below:

Returns and Refunds:

  • We accept returns within 14 days from the date of purchase.
  • To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as received.

Refund Process:

  • To initiate a refund, please contact our customer support team at customerservice@trendywrr.com, with your order number and a brief explanation of the reason for the return.
  • Our customer support team will guide you through the return process and provide you with a return authorization if applicable.

Return Shipping:

  • Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product.
  • We recommend using a trackable shipping service for returns to ensure your item reaches us safely.

Refund Timeframe:

  • Once your return is received and processed, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.

Non-Refundable Items:

  • Certain items are non-refundable, including gift cards and downloadable software.

Exchanges:

  • We currently do not offer exchanges. If you need a different item, please follow the return process for a refund and place a new order for the desired item.

Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact us immediately. We will work with you to replace the item or provide a full refund, including return shipping costs.

Policy Changes:

  • TrendyWrr reserves the right to modify this refund policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.
  • If you have any questions or concerns regarding our refund policy, please contact our customer support team at customerservice@trendywrr.com

Thank you for shopping with TrendyWrr!